FAQ

Do you have a question that you need to know about Online MarketSpace

 

🌻 WHAT ARE THE FEES TO LIST WITH ONLINE MARKETSPACE?

It is 100% FREE to list with Online MarketSpace (OMS) The only difference you will see in your payouts to you will be any fees taken through payment of PayPal, Afterpay or credit card.

Unfortunately these fees are out of our control and inevitable for pretty much any seller on any platform.

To give you a little idea on fees that may affect your total selling (Afterpay payments - 6% plus 30 cents and then plus GST on that 6% and 30 cents, PayPal payments - 2.6% + $0.30, Shopify payments (credit card) - 1.75% + 30¢)

PLEASE NOTE PAYMENTS ARE MADE EVERY TUESDAY TO YOUR PAYPAL ACCOUNT. 

 

🌻 HOW DOES YOUR SHIPPING WORK? 

Upon the registration process, we ask that you supply us with your shipping fees. Once your products have been loaded onto OMS we will then assign your products to a shipping rule we create at our end.

 

🌻 DO YOU RUN FEATURED PROMOTIONS? 

We offer a range of promotional packages that include giveaway’s, ad campaigns, email campaigns, catalogue and Pinterest. They have been tailored to give small businesses the most exposure for your money. You can find them here.

 

🌻 CAN I OFFER A DISCOUNT TO BE USED AT CHECKOUT? 

Yes we can set up a discount code for you to give your followers to use. Only 1 code can be applied at check out however. If you customer has a number of codes from other vendors, they will only be able to use 1 at a time. This is something we are looking in to and will notify vendors when this changes.

 

🌻 DO YOU OFFER MENTOR SESSIONS? 

Yes we love to help mentor our vendors and watch them put our time spent together in to action. These mentor sessions can be booked when ever you are ready and are paid for upon booking. You can book your mentor session here.

 

🌻 HOW ARE YOU DIFFERENT TO OTHER PLATFORMS? 

Unlike the other platforms out there, we are all about working with our vendors and offering services to help you grow. When we showcase you on our social media we have the function to tag your products to drive the viewers straight to your product. If we see something in your store that we believe we can help you with, we will reach out with free advice on how to improve your stores performance.